Terms of Service

1Acceptance of Terms

By accessing or using Leadxus ("Service", "we", "us"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use the Service.

2Description of Service

Leadxus is a SaaS platform that connects to Gmail via Google OAuth to automatically detect incoming lead enquiry emails, extract lead data using AI, and send automated reply emails on your behalf. Features include a lead management dashboard, email templates, workflow automation, and team collaboration tools.

3Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

4Google OAuth and Gmail Access

When you connect a Gmail account, you grant Leadxus permission to access your Gmail data as described in our Privacy Policy. You can revoke this access at any time from within the Service or from your Google Account settings.

You are responsible for ensuring you have the right to authorise Leadxus's access to any Gmail account you connect. You must not connect Gmail accounts belonging to third parties without their explicit consent.

5Acceptable Use

You agree not to use Leadxus to:

• Send unsolicited bulk email (spam) or violate the CAN-SPAM Act or GDPR email regulations.
• Impersonate another person or entity.
• Violate any applicable law, regulation, or third-party rights.
• Attempt to reverse engineer, decompile, or tamper with the Service.
• Use the Service to process email data you are not authorised to access.
• Resell, sublicense, or redistribute the Service without written permission.

We reserve the right to suspend or terminate accounts that violate these terms.

6Subscription and Billing

Leadxus offers paid subscription plans managed through Paddle (paddle.com), our Merchant of Record. By subscribing, you authorise recurring charges at the frequency selected (monthly or annual). Paddle handles payment processing, invoicing, and applicable taxes including VAT and sales tax on our behalf.

7AI Credits

Certain features (AI lead scoring, AI auto-reply, template suggestions) consume AI credits. Credits are allocated per plan and reset monthly. Unused credits do not roll over. Additional credit packs can be purchased on eligible plans.

AI credits have no monetary value and are non-refundable except where required by law.

8Intellectual Property

Leadxus and its original content, features, and functionality are owned by us and protected by intellectual property laws. You retain all rights to your lead data and email content — we claim no ownership over it.

You grant us a limited, non-exclusive licence to process your data solely to provide the Service as described in these Terms and our Privacy Policy.

9Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that: (a) the Service will be uninterrupted or error-free; (b) lead detection will capture every inbound enquiry email; or (c) auto-reply emails will always be delivered successfully.

10Limitation of Liability

To the fullest extent permitted by applicable law, Leadxus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost leads, or lost revenue, arising from your use of or inability to use the Service.

11Indemnification

You agree to indemnify and hold harmless Leadxus, its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party right, including privacy rights or Google's terms of service.

12Termination

We may suspend or terminate your account at any time for material violations of these Terms, with or without notice. You may terminate your account at any time from Settings. Upon termination, your right to use the Service ceases immediately and your data will be deleted per our Privacy Policy.

13Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by email at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the new Terms.

14Governing Law

These Terms are governed by applicable law. Any disputes shall be resolved through binding arbitration or in courts of competent jurisdiction.

15Contact

Questions about these Terms?